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Unable to download transactions from Citibank and Discover Credit cards

Posted: Mon Sep 16, 2019 6:25 pm
by shaam12
I'm unable to download transactions from Citibank and Discover Credit cards. I get the attached error messages
CitiCards.JPG
CitiCards.JPG (26.15 KiB) Viewed 7238 times
DiscoverCard.JPG
DiscoverCard.JPG (42.82 KiB) Viewed 7238 times

Re: Unable to download transactions from Citibank and Discover Credit cards

Posted: Wed Sep 18, 2019 8:56 pm
by RLebeau
I get the same error from Discover, too.

Re: Unable to download transactions from Citibank and Discover Credit cards

Posted: Fri Sep 20, 2019 2:48 pm
by RLebeau
Apparently Discover has now dropped support for Direct Connect in AceMoney and other similar apps. I reached out to Discover and received the following reply:

"sorry for the trouble with downloading from AceMoney. We no longer have the options for products like iBooks, MoneyDance, Bankivitiy, CashEdge, AceMoney, etc. We do have the Direct Connect method through Quicken, Quickbooks, and eMoney or you can download from our website. I apologize for the inconvenience."