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Trouble opening my file in AceMoney
Posted: Sat Mar 31, 2018 11:03 am
by daisypen
Anyone else having trouble with AceMoney today? Used yesterday afternoon, everything was normal. Tried to open up today and none of my information is there. No accounts are coming up or anything. I didn't do anything differently than normal when saving yesterday and opening today. I've submitted ticket but wondering if others are having this problem or if it's just me.
Re: Trouble opening my file in AceMoney
Posted: Mon Apr 02, 2018 2:43 pm
by RLebeau
No problem here. Make sure you are opening the correct file. I like to have AceMoney show the current filename on the title bar. If needed, restore a backup if you have one.
Re: Trouble opening my file in AceMoney
Posted: Mon Apr 02, 2018 4:56 pm
by daisypen
Thanks. I'm good now. Never really figured out what happened, and I went through support who couldn't really tell me either. But I just pulled up my most recent backup, re-entered the updated info into that, and saved that as my current file. So far that one is opening as normal.