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Acemoney - computer name
Posted: Tue Mar 29, 2016 4:41 am
by cd1123
I had to reinstall Acemoney lite on a new computer after a crash. To open a datafile Acemoney demands a computername for the original computer to open it. None of the name I tried works.
What can I do?
Re: Acemoney - computer name
Posted: Tue Mar 29, 2016 4:47 pm
by RLebeau
If you can't provide the correct computer name, you will have to send your AMJ file to
MechCAD Support so they can reset the security on it.
Re: Acemoney - computer name
Posted: Tue Mar 29, 2016 5:06 pm
by cd1123
How do I do that?
Re: Acemoney - computer name
Posted: Tue Mar 29, 2016 6:43 pm
by RLebeau
1. Go to the
MechCAD Support website.
2. Click on the
Submit a Ticket link.
3. Fill in your contact information, select the "Reset .amj security settings" option for the "Category" field, attach your AMJ file, and press the "Submit ticket" button.
Re: Acemoney - computer name
Posted: Wed Mar 30, 2016 4:41 am
by cd1123
Thank you very much! I sent my files.