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Online setup fails
Posted: Tue Dec 23, 2014 1:09 pm
by CyberCrone
New credit card, Account properties/Online setup results in "Failed" message, though my username and password are correct. The "Failed" message says "Click here to see why" but the message disappears so fast I cant do that. I remember that this has happened before and that it was a problem with Ace Money, not the bank. But I can't remember what the solution was. ?????
Re: Online setup fails
Posted: Tue Dec 23, 2014 3:44 pm
by RLebeau
Uncheck the "Automatically close this dialog when download is complete" checkbox on the progress dialog. Then you will be able to click on failed downloads to see the error message.
Depending on your particular bank, you might need to format your account number in a particular way, or setup a separate username/password than the one you use for your web-based login, or you may need to set the "Connect As" field to simulate particular Quicken/MSMoney version. Without knowing your bank's particular requirements for OFX login, it is difficult to say exactly how AceMoney should be configured for it.