Acemoney - computer name

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cd1123
Posts: 3
Joined: Tue Mar 29, 2016 4:32 am

Acemoney - computer name

Post by cd1123 »

I had to reinstall Acemoney lite on a new computer after a crash. To open a datafile Acemoney demands a computername for the original computer to open it. None of the name I tried works.

What can I do?
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RLebeau
Posts: 274
Joined: Tue Jan 08, 2013 2:45 am
Location: California, USA
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Re: Acemoney - computer name

Post by RLebeau »

If you can't provide the correct computer name, you will have to send your AMJ file to MechCAD Support so they can reset the security on it.
Remy Lebeau
Lebeau Software

User of AceMoney since 2004.
cd1123
Posts: 3
Joined: Tue Mar 29, 2016 4:32 am

Re: Acemoney - computer name

Post by cd1123 »

How do I do that?
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RLebeau
Posts: 274
Joined: Tue Jan 08, 2013 2:45 am
Location: California, USA
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Re: Acemoney - computer name

Post by RLebeau »

1. Go to the MechCAD Support website.

2. Click on the Submit a Ticket link.

3. Fill in your contact information, select the "Reset .amj security settings" option for the "Category" field, attach your AMJ file, and press the "Submit ticket" button.
Remy Lebeau
Lebeau Software

User of AceMoney since 2004.
cd1123
Posts: 3
Joined: Tue Mar 29, 2016 4:32 am

Re: Acemoney - computer name

Post by cd1123 »

Thank you very much! I sent my files.
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