Super slow opening speed

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GordM
Posts: 14
Joined: Mon Jan 07, 2013 5:58 pm

Super slow opening speed

Post by GordM »

Running 4.33.1 under Windows 7, all updates, patches, etc. Just recently, AceMoney has started taking a long time to open. By long time, I mean up to a minute after I enter my password. It shows up in Task Manager as a running process but not as a running application. Has anyone else seen this kind of behaviour or have a guess as to what it might be? I haven't added any apps or made any changes to my computer configuration, so am stumped.
AceMoney user since before it was released to the public
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RLebeau
Posts: 274
Joined: Tue Jan 08, 2013 2:45 am
Location: California, USA
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Re: Super slow opening speed

Post by RLebeau »

GordM wrote:Running 4.33.1 under Windows 7, all updates, patches, etc. Just recently, AceMoney has started taking a long time to open. By long time, I mean up to a minute after I enter my password. It shows up in Task Manager as a running process but not as a running application. Has anyone else seen this kind of behaviour or have a guess as to what it might be? I haven't added any apps or made any changes to my computer configuration, so am stumped.
I run 4.33.1 on Win7 and have not experienced any slowdown opening my files. How large is your AMJ file? Mine is 389KB.
Remy Lebeau
Lebeau Software

User of AceMoney since 2004.
GordM
Posts: 14
Joined: Mon Jan 07, 2013 5:58 pm

Re: Super slow opening speed

Post by GordM »

RLebeau wrote:
GordM wrote:Running 4.33.1 under Windows 7, all updates, patches, etc. Just recently, AceMoney has started taking a long time to open. By long time, I mean up to a minute after I enter my password. It shows up in Task Manager as a running process but not as a running application. Has anyone else seen this kind of behaviour or have a guess as to what it might be? I haven't added any apps or made any changes to my computer configuration, so am stumped.
I run 4.33.1 on Win7 and have not experienced any slowdown opening my files. How large is your AMJ file? Mine is 389KB.
It's only 114 KB. This doesn't happen every time, it's intermittent. Not the end of the world, just a little annoying.
AceMoney user since before it was released to the public
AceUser
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Joined: Mon Jan 07, 2013 8:53 pm
Location: USA

Re: Super slow opening speed

Post by AceUser »

GordM wrote:Running 4.33.1 under Windows 7, all updates, patches, etc. Just recently, AceMoney has started taking a long time to open. By long time, I mean up to a minute after I enter my password. It shows up in Task Manager as a running process but not as a running application. Has anyone else seen this kind of behaviour or have a guess as to what it might be? I haven't added any apps or made any changes to my computer configuration, so am stumped.
This is just a wild guess. Try comparing an AceMoney-yyyy-mm.log file (in the Windows temp folder) from when AM opens quickly, to another one when AM opens slowly. Pay particular attention to the time stamp on lines involving "downloading the online services update file."
Dave Land
GordM
Posts: 14
Joined: Mon Jan 07, 2013 5:58 pm

Re: Super slow opening speed

Post by GordM »

AceUser wrote:
GordM wrote:Running 4.33.1 under Windows 7, all updates, patches, etc. Just recently, AceMoney has started taking a long time to open. By long time, I mean up to a minute after I enter my password. It shows up in Task Manager as a running process but not as a running application. Has anyone else seen this kind of behaviour or have a guess as to what it might be? I haven't added any apps or made any changes to my computer configuration, so am stumped.
This is just a wild guess. Try comparing an AceMoney-yyyy-mm.log file (in the Windows temp folder) from when AM opens quickly, to another one when AM opens slowly. Pay particular attention to the time stamp on lines involving "downloading the online services update file."
I think that's it. The instances that open quickly contain the following two lines:

3264 2013-01-24 14:29:44 - Started downloading online services update file
3264 2013-01-24 14:29:44 - Failed downloading online services update file

and the ones that opened very slowly have the following:

3280 2013-01-22 17:36:09 - Started downloading online services update file
3280 2013-01-22 17:36:13 - Win32HttpConnection::PostRequest() - Sending request...
3280 2013-01-22 17:36:14 - Failed downloading online services update file
3280 2013-01-22 17:36:15 - ERROR - Win32HttpConnection::PostRequest() - HttpSendRequest returned FALSE
3280 2013-01-22 17:41:41 - Win32HttpConnection::PostRequest() - Sending request...
3280 2013-01-22 17:41:43 - ERROR - Win32HttpConnection::PostRequest() - HttpSendRequest returned FALSE

Rather strange data.
AceMoney user since before it was released to the public
goranv
Posts: 30
Joined: Fri Jan 04, 2013 3:20 pm

Re: Super slow opening speed

Post by goranv »

Go to AceCloud-Cloud Settings, and uncheck "Synchronize for Mobile" (if checked), and see if that helps.
GordM
Posts: 14
Joined: Mon Jan 07, 2013 5:58 pm

Re: Super slow opening speed

Post by GordM »

It's still the same as it was. Completely random as near as I can tell and once out of every 20 times. No big deal.

BTW, nothing was checked under AceCloud -> Cloud settings.
AceMoney user since before it was released to the public
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