Unable to download transactions from Citibank and Discover Credit cards

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shaam12
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Joined:Thu Dec 10, 2015 2:36 am
Unable to download transactions from Citibank and Discover Credit cards

Post by shaam12 » Mon Sep 16, 2019 6:25 pm

I'm unable to download transactions from Citibank and Discover Credit cards. I get the attached error messages
CitiCards.JPG
CitiCards.JPG (26.15KiB)Viewed 3375 times
DiscoverCard.JPG
DiscoverCard.JPG (42.82KiB)Viewed 3375 times

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RLebeau
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Location:California, USA
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Re: Unable to download transactions from Citibank and Discover Credit cards

Post by RLebeau » Wed Sep 18, 2019 8:56 pm

I get the same error from Discover, too.
Remy Lebeau
Lebeau Software

User of AceMoney since 2004.

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RLebeau
Posts:274
Joined:Tue Jan 08, 2013 2:45 am
Location:California, USA
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Re: Unable to download transactions from Citibank and Discover Credit cards

Post by RLebeau » Fri Sep 20, 2019 2:48 pm

Apparently Discover has now dropped support for Direct Connect in AceMoney and other similar apps. I reached out to Discover and received the following reply:

"sorry for the trouble with downloading from AceMoney. We no longer have the options for products like iBooks, MoneyDance, Bankivitiy, CashEdge, AceMoney, etc. We do have the Direct Connect method through Quicken, Quickbooks, and eMoney or you can download from our website. I apologize for the inconvenience."
Remy Lebeau
Lebeau Software

User of AceMoney since 2004.

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