AceMoney Forums

Thanks for update. I gave up on trying to get any useful information from Chase and had accepted that the way things are now is the way they are going to be from now on. January 24, huh? Altho it's slightly less convenient to download from accounts online, it's not that big a deal. I'll make a note ...

Yes, you should have received an email last week letting you know about the forthcoming changes. Not that that has helped any. It is now or was on Friday a known failure on there end. They were hoping it would be remedied today (on Friday) when I called them. The short term workaround is to log in ...

It is not a Windows issue. I have been downloading transactions from Chase for years and it used to work fine, but then a few days ago it stopped working. The error code being provided by Chase (15510) basically translates to "User ID has expired". I have not changed anything on my end, and "Direct ...

This was working for a long long time and then quit working. I no longer remember specifically if I changed anything to cause this but I don't think so - why would I change a setup that was working? I have checked username and password again and again and they are right, I can log in to my account ...

New credit card, Account properties/Online setup results in "Failed" message, though my username and password are correct. The "Failed" message says "Click here to see why" but the message disappears so fast I cant do that. I remember that this has happened before and that it was a problem with Ace ...

Well, we'll have to agree to disagree. To me there is nothing smart about setting up import rules not editable by user in the normal way. There's a long list of rules in that file for merchants and services I will never ever use, and as you know, 'service station' is assigned a category as a bank ...

...to edit the default rules, you can go into the "Languages" subfolder of your AceMoney installation (typically C:\Program Files\AceMoney), open the "importrules.dat" file in a text editor (however, the file uses bare LineFeed characters for line breaks, which Notepad does not handle). Each line ...

Whew! I'm glad it isn't me. This was making me crazy, trying to figure out why I couldn't fix this. Much as I like Ace Money, some things about it are totally bonkers, and this default rule is one of them. How does "Bank charges:service charge" have anything to do with "Service station"? Weird. I'm ...

@RLebeau...Thanks for reply. The problem did get resolved eventually by changing passwords - for no good reason that I could see, but once I changed them on bank site and then in Ace Money, everything worked again.

I make extensive use of import rules and have never had any trouble with them. However, one type of transaction comes through from the bank as 'service station' and fills category in as Bank charge. I have tried many many times to create a rule that changes 'service station' to 'Shell' and category ...