Account transactions reversed

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Account transactions reversed

Postby tps07 » Mon Jan 18, 2016 9:21 pm

I have been using the program for years and this is the first hiccup I've had.

Today I was updating my transactions and I noticed one of the credit accounts (MasterCard) had an very high positive balance.

It seems that after a certain date the deposits are being treated as withdrawals and vice-versa.

I tried a bunch of different things like loading from a previous backup (unfortunately it just backed up today as well), and also trying to copy and paste the transactions to a new credit account. I also tried changing the account to a bank account and back to credit but with no difference.

I would have just re-downloaded all the transactions again since 2012 but I don't have access to them anymore.

Any ideas?

I'm using version 4.3.

Thanks so much in advance.

Harv
tps07
 
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Re: Account transactions reversed

Postby RLebeau » Sat Jan 23, 2016 2:25 am

tps07 wrote:It seems that after a certain date the deposits are being treated as withdrawals and vice-versa.


The transaction's date has no effect on how the transaction's amount is handled. Deposits and Withdrawals are determined by whether the transaction's total amount is positive or negative.

tps07 wrote:I tried a bunch of different things like loading from a previous backup (unfortunately it just backed up today as well)


Do you only have one backup? Are you enabling AceMoney's "Add date to backup file name" option?

tps07 wrote:I also tried changing the account to a bank account and back to credit but with no difference.


The account type does not effect how transaction amounts are processed.

tps07 wrote:I'm using version 4.3.


The latest is 4.36.1.
Remy Lebeau
Lebeau Software

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Re: Account transactions reversed

Postby tps07 » Sat Jan 23, 2016 1:48 pm

Thanks so much for your reply.

I couldn't find the backup option you mentioned. Maybe I have to update the software.

I took this photo of the transactions. You will notice just above the 1000 payment I made to the card, the withdrawals now start to reduce the balance of the credit card.

acemoney5.jpg
acemoney5.jpg (218.27 KiB) Viewed 1270 times



Thanks again.
tps07
 
Posts: 2
Joined: Mon Jan 18, 2016 9:14 pm

Re: Account transactions reversed

Postby RLebeau » Wed Jan 27, 2016 10:39 pm

tps07 wrote:I couldn't find the backup option you mentioned. Maybe I have to update the software.


Maybe. Backup has been a feature for a long time, and adding dates to backup files has been available for at least several years. On the top main menu, go to Tools, then Backup, and enable the "Add date to backup file name" option.

backup.png
Backup screen
backup.png (21.99 KiB) Viewed 1268 times


tps07 wrote:I took this photo of the transactions. You will notice just above the 1000 payment I made to the card, the withdrawals now start to reduce the balance of the credit card.


I can't see anything in that picture, it is too distorted.
Remy Lebeau
Lebeau Software

User of AceMoney since 2004.
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